Our services
Our Services
FGEER is the ideal partner for all your needs in equipment and materials for catering professionals. As a distributor, you are at the heart of our priorities. That is why we have developed a product range offering an excellent price-to-quality ratio, while ensuring regular updates on new products and innovations.
For your purchases, we offer attractive discounts on large-volume orders. We also guarantee transparent purchasing conditions, allowing you to clearly understand the value of your investment. Multiple payment options are available, including bank transfer, credit card, or extended payment terms of up to 30 days.
Logistics and Delivery Services
To ensure complete satisfaction, we provide:
- Express delivery of parcels and pallets within 24 hours
- A tracking number for every shipment, allowing real-time delivery monitoring
- Free delivery throughout France for orders over €1,000
- No minimum order quantity for dropshipping shipments
- Customizable delivery notes for each parcel, enabling you to personalize your service
Stock Availability and Spare Parts
We understand how crucial product availability is for your business. That is why we provide real-time stock visibility directly on our website. We also maintain a dedicated spare parts inventory to respond quickly to maintenance needs. With over 5,000 m² of high-performance logistics storage, we are able to supply the products you need, exactly when you need them.
Documentation, Digital Tools and Marketing Support
Your satisfaction also depends on clear and accessible documentation. You benefit from full access to product documentation, including product sheets, user manuals and exploded views. Marketing resources such as photos and videos are also available to help you promote our products effectively.
In addition, we provide a complete product database containing all essential technical specifications. Our comprehensive website simplifies your interactions with us by allowing you to place orders online, use a quick-order function, request quotations, review purchasing conditions, track order status, and access invoices and credit notes. A powerful search engine and your personal customer account allow you to manage your orders at any time.
Logistics Data and Product Identification
To streamline your logistics management, we provide a complete logistics file including product weights, dimensions, quantities per carton, master carton details, and EAN codes. All products are clearly identified with barcodes and internal reference labels, making stock management easier and more efficient.
Customization, Support and Additional Services
Our commitment goes beyond standard services. We support you with product customization and the sourcing of specific solutions. Our dedicated in-house customer service team is available to answer all your questions. We also assist you in setting up commercial and marketing operations to help grow your business.
For additional support, we also offer installation services on quotation for your end customers.
All these services are designed specifically for distributors of catering equipment. We invite you to explore our PDF catalogue to discover our full range of products. At FGEER, everything is designed to deliver an exceptional professional and commercial experience.